Shipping & Returns


All orders are shipped within 48 business hours. 

Free shipping over $100, not applicable for sale items. 


Return Policy::

We wanted it to work out & hate that it didn't!

The Hip Eagle accepts returns of new, unwashed, unworn, tags-attached merchandise postmarked within 14 days of receipt of shipment for exchange or store credit which can be used in shop & online:: credit does not expire.

We do not accept returns on sale items, purses, accessories, jewelry, intimates, hats or gift cards; these items are final sale.

Unacceptable returns will be returned to customers at their own expense.

 To start the return process, please visit our return portal via RE:DO HERE


About RE:DO

RE:DO is a third party returns portal that works with us to create a seamless returns transaction.  A charge of $1.98 is automatically added to every cart, you do have the option to delete from cart at check out.  This is a non-refundable charge from RE:DO that gives the client 'unlimited returns' for their order at no additional cost. This means RE:DO will provide as many labels per order as needed, without any additional charge from the $1.98 originally at checkout.  
If you purchased the $1.98 free returns for store credit + exchange protection at the original time of checkout, there is no additional cost to return the package. You will be able to submit a return for store credit or exchange and receive a pre-paid label through our return center at no additional cost to you. 
RE:DO still abides by our return policy stated above. 
You have the option to remove RE:DO from your cart.  If you chose to checkout without RE:DO, and would like to make a return, you will still need to go through our return portal HERE which will further direct you on how to confidently make your return.

If at ANY time you have a question, please reach out to our customer care team::
Again, THANK YOU SO  MUCH for supporting HIP! xx